About Us
About Us
Why Choose Quality Rug Services?
-Over deliver customer service.
-Be cutting edge in the rug cleaning and restoration industry.
-Love rugs and have fun.
-Have a servants heart and be humble.
-Build open and honest relationships.
-Be transparent in speech and actions.
-Communicate details and progress.
-Encourage growth and learning.
-Maintain a tidy environment.
-Be health and environmentally conscious.
Rug cleaning story.
Awards and recognitions.
We have taken many training courses from all around the US. Some of our major certifications are:
-IICRC “Institute of Inspection Cleaning and Restoration Certification”
-The Woolsafe Organization – A company devoted to promoting best practice in rug care through maintenance product evaluation and certification, education and training, and the promotion of professional cleaning and inspection services.
-Colorful Carpets Dye Correction Course – This course was taken in New York City and instructed by world renown expert in dye correction, Chris Howell.
Environment & family friendly cleaning services.
As a local business, our job is to be responsible to our environment and our clients. We also have to be sure that our products and service are safe for all people and animals. We use only the most natural woolsafe detergents available.
We’re part of the community.
We share the same love for woven treasure that many in our community have. We are involved in many organizations that promote the appreciation for good workmanship and craft.
The team that cares.
We are a family owned business and it is our natural tendency to please our customers. We do not leave our reputation to be tarnished by unqualified employees and below average cleaning equipment.
Pick-up and delivery available.
We know rugs are heavy so if you live in Asheville, we can provide pick-up and delivery.
Thank you for choosing Quality Rug Services!
Testimonials
Our Customers Say
Andi Webb
Biltmore Inn
The Rugs look perfect. Thanks again, it was a pleasure to work with you.
Rug & Home
We always recommend our customers use you all for rug cleaning because of your high level of service.
S. Cocrhan
Kress Building
All repairs look wonderful! The binding matched perfectly and the runners look brand new! Thank you for your great customer service and performance. We will recommend to others!
T. Dueitt
I just wanted to thank you so much for the fabulous job you did with our rug. I was more than pleased and you were so friendly and kind to work with. I have filed your card and ABSOLUTELY plan on using you again when its time to clean our rugs. Thanks again for your friendly professional service! In this day and age it is very much appreciated!
E. Onebane
You did an excellent job on my rugs…and you really had your work cut out for you! The results were much better than any franchised company that I have had in my home, plus the fact that you are locally owned makes it that much easier to recommend you. Thanks for the fast and friendly service! 5 stars.
G. Fruge
Superior service. Helpful by phone and prompt on service calls. Had 6 hand-knotted high-end rugs cleaned with no issues Will be calling again and would recommend to anyone. Thanks again for A+ service
C. Lawrence
Hey just wanted to tell you thank you again! My rugs are so clean!! Looks great! Good to see you again.
M. Reinertson
Eccellent service with a quick turn around. I had an 8×10 rug cleaned. They did a fantastic job.